This time last year, MK Decision (MK) attended the Independent Community Bankers of America’s (ICBA) annual gathering as one of eight ThinkTECH finalists. MK showcased our complete platform for digital lending and announced a partnership with ICBA Bancard, the payments subsidiary of ICBA. Almost 365 days later, the MK team—Har Rai Khalsa, CEO; Guru Dharam Khalsa, COO; Jon BenAmoz, Chief Revenue Officer; and Max Marchand, Sales Engineer—traveled to Orlando, FL to attend ICBA LIVE as proud ThinkTECH Alumni.

The difference a year makes is apparent.

For the first time, MK was a convention exhibitor and hosted an educational session at LIVE. These informative presentations, also known as Learning Labs, provide bankers with a variety of insights specific to their institution’s goals. Our booth saw many attendees and current clients stop by to discuss digital lending, the solutions we have built, and our vision for the future as we continue to evolve and expand.

Har Rai and Jon, showcasing MK’s digital lending solutions

Clients received a look into MK’s product road map, which includes mobile-first underwriting experiences, streamlined personal loan origination, and our all-new digital online deposit account opening process. Together, we painted our outlook for the remainder of 2020 and beyond. As we continue to collaborate and grow our partnerships, we want to ensure our efforts remain in tandem with community banks.

Har Rai emphasizing how digital lending can benefit all customer segments

Har Rai’s Learning Lab dove into the importance of customer experience and how to succeed with digital lending. With 77 attendees, the energy in the room was tangible. It was an incredibly valuable session for both MK and the bankers present. We discussed their questions about moving into the digital lending space, optimizing their customer journey, reducing fraud in real time, and streamlining their loan origination process with system-to-system integrations.

In the midst of the hustle and bustle, MK and the ICBA ThinkTECH and The Venture Center 2.0 cohort took a break to chat over a delicious dinner. Spending time with them was truly an honor. We reflected on our days as finalists and are fortunate to be part of a remarkable program that continues to flourish with each passing day.

A look into booth #453

All in all, it was a jam packed three days for MK

Thank you ICBA for hosting a convention that allows technologists and bankers to work together towards the future of community banking. We are grateful for the opportunity to share our industry knowledge and connect with exhibitors and attendees from all over the country. Our team was captivated by those who shared the challenges they face in banking and what they are looking for in a technology partner. As we move further into the year, we are excited to apply this new-found knowledge to develop products that will continue to make lending simple for everyone.

Check out where we will be going next