MK Decision

Project Manager

San Diego, Operations

Apply for Position

Job Description

MK’s Project Managers are the primary point of contact for MK customers. Project managers are responsible for managing customer relationships, documenting business requirements, and order fulfillment. You must have a passion for technology, task management, documentation, conflict resolution, and motivation.

Your responsibilities include:

  • Communicate with Customers
  • Prepare project plans based on Customer Orders
  • Create detailed requests for information (RFI) to gather Customer requirements
  • Work with engineering fulfillment teams to build and deploy Customer systems
  • Manage end-to-end project plans and ensure on-time delivery
  • Conduct a gap analysis between the customer’s requirements and MK’s existing systems
  • Schedule and lead customer implementation calls
  • Train Customers on how to use MK’s platform
  • Inform customers on their project’s progress and planned system updates
  • Own and execute multiple enterprise-level projects simultaneously
  • Use appropriate verification techniques to manage changes in project scope, schedule, and costs
  • Document business process stories, process flows, screen outlines, and configurations
  • Report MK’s release notes to customers in production
  • Provide ‘Bug Reports’ to customers in production
  • Perform risk management to minimize project risks

Qualifications and Skills:

  • Background in business, management, budgeting, and analysis
  • Solid technical background, with understanding or hands-on experience in software development
  • Professional customer-facing and internal written and verbal communication skills
  • Exceptional organizational skills including attention to detail and multi-tasking skills
  • Problem-solving and analysis skills, combined with developed business judgment
  • Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently

Preferred Qualifications and Skills:

  • Proven working experience as a project manager in the FinTech sector
  • PMP, PRINCE II, or Scrum Master certification
  • Is located in San Diego
  • Has the ability to travel

At MK, we're looking for people with drive, integrity, and humility. You are encouraged to apply even if your experience doesn't precisely match the job description. We welcome critical thinkers who are comfortable challenging the status quo. Join MK.

MK employeesLaptop with MK CCOSPeople making a start out of fingers

Project Manager